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HP Recommended
HP Stream - 11-y009tu
Microsoft Windows 10 (64-bit)

I cannot connect my laptop to my wifi extender even tho I can use any other device on the same extender.

1 REPLY 1
HP Recommended

Hi @Donnys_Dad91,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing wi-fi connectivity issues with your HP Stream - 11-Y009tu.

 

You may follow the steps listed below:

1. Type services.msc on Search. 
2. Click Services when shows in Search. 
3. Right-click WLAN AutoConfig from the list of services listed. You may check the bottom of the list for it.
4. Click Start to run WLAN AutoConfig(WLANSVC Service).
Once you start WLAN AutoConfig(WLANSVC Service) on your computer, it will start discovering available WiFi networks in your area. 

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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