Wifi frequent automatic disconnecting

[Rahul274]

Hello , i have recently bought HP pavilion dv 14 laptop and since day1 I am facing issue of frequent wifi getting disconnected. It disconnects and then connects automatically.I have tried all fixed as given by several people and even contacted hp support.Nothing worked out. Could anybody help or did I get a faulty product?

[ub6424]

Hello @Rahul274 

Sorry to hear that you are having problems ... and I would like to help you.

Please open windows <device manager> and tell me what is listed below <network adapters>

1) Realtek Wi-Fi 6 RTL8852AE ?

2) Realtek Wi-Fi 6 RTL8852AE-VT ?

3) Realtek RTL8821CE-M ?

[Rahul274]

Thank you for looking into it. I have checked it is Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter.

[ub6424]

(1) Download driver .cab file from Microsoft

Download here -> Realtek Semiconductor Corp. - Net - 6001.15.119.0

(2) Unzip the cab file using windows explorer or 7-zip

(3) Update your wireless driver using INF driver files

Here you can read and see how to update the driver locally with a driver package that contains a INF file:

https://www.lifewire.com/how-to-update-drivers-in-windows-2619214

Update your device <Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter> below <network adapters>

(4) Reboot and test again ...

(5) Please report your results

[Rahul274]

I have updated the driver as given in instructions. Will monitor for one day and let you know if it worked or not.

[ub6424]

That's great to hear, please get back to me with the results...

best regards

[Rahul274]

Hello,

It did not work , instead now I see more frequent disconnections.