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‎10-30-2021 04:40 AM - edited ‎10-31-2021 02:58 AM

HP Recommended
Product: HP 340S G7
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone!

 

I bought my notebook in January. All this time it worked just fine with Win10 x64. But last week I turnd it on as usually and saw that it lost wifi connection. Now it doesn't see any wireless network in my house (though my mobile phone sees more then 20 wifi connections from me and my neighbors). I tried to re-install drivers, it didn't work. So I went to HP authorized service center.

 

They checked the notebook and told me it really was a software (not hardware) problem. They also advised me to re-instal Windows. So I downloaded it from MS website (just the same Win10 x64), installed and... It didn't work. Still Wifi module sees no networks at all. Now I have to use additional USB Wifi adatpter.

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