• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-30-2021 04:40 AM - edited ‎10-31-2021 02:58 AM

HP Recommended
Product: HP 340S G7
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone!

 

I bought my notebook in January. All this time it worked just fine with Win10 x64. But last week I turnd it on as usually and saw that it lost wifi connection. Now it doesn't see any wireless network in my house (though my mobile phone sees more then 20 wifi connections from me and my neighbors). I tried to re-install drivers, it didn't work. So I went to HP authorized service center.

 

They checked the notebook and told me it really was a software (not hardware) problem. They also advised me to re-instal Windows. So I downloaded it from MS website (just the same Win10 x64), installed and... It didn't work. Still Wifi module sees no networks at all. Now I have to use additional USB Wifi adatpter.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.