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Wifi not connecting

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Microsoft Windows 10 (64-bit)
My laptop : Hp pavilion 14-e006TU NB Pc
Tried updating to ralink wireless lan adapter driver verion 5.0.57.0
Still I'm not able to connect to Wi-Fi.
Spend hrs daily in troubleshooting, please help in resolving this issue.
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Greetings @pradpalnis

 

Welcome to HP Forums.

 

I see you facing an issue with the wireless connectivity on your computer. Happy to help. 

Are you able to see the network?

Is the wireless adapter enabled in device manager and adapter settings?

 

Recommend you to install the wireless driver from this link.

Please check if the wireless adapter is enabled in device manager (check if there are any errors)

Open network and sharing center by doing right-click on the network icon the taskbar. 

On the network and sharing center screen, select the option on the left - change adapter settings.

This would display the network adapters on the computer. 

Right-click on the wireless adapter and check if it is enabled and try to connect to your network. 

Based on the specification of your computer. Recommend you to connect to 2.4Ghz network instead of 5Ghz network, in case you are using a dual band router. 

You can refer to HP PCs - Troubleshooting Wireless Network and Internet for assistance.

 

Let me know how it goes. 

 

 Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

Chimney_83
I am an HP Employee

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Hi Chimney,

Thanks for responding .

I'm not able to see my wifi network in my laptop, But my neighbours wifi signals are shown .

Able to connect my wifi in my mobile & tablet.

Can you help me in resolving thi issue.

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