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HP Recommended
Pavilion 15-e047sa
Microsoft Windows 10 (64-bit)

I have successfully cloned a new HDD from an old Pavilion15 to go into a newer Pavilion15 but when I tried to use the newer laptop most of the clone worked fine except it wouldn't go online.  The old laptop has a realtek wifi adapter and the newer laptop has a Broadcom wifi adapter.  I can't see any way of changing the newer laptop settings to use the Broadcom adapter.  Do I really have to remove the realtek from the old laptop and install it in the newer laptop?  Both have a Realtek family controller.

 

Your help would be much appreciated.  Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

If any of the Realtek drivers or software are showing up in the device manager uninstall them and check the uninstall driver box.

 

If none are showing, on the view tab at the top of the device manager window, click on show hidden devices and then see if they show up in light shade.  Right click on the Realtek wifi adapter and uninstall it as well as the driver.

 

Do the same for the Bluetooth if your notebook's wifi card had the Realtek Bluetooth.

 

Restart the PC and then install the W10 Broadcom wifi and Bluetooth drivers.

 

This package provides the Broadcom Wireless LAN drivers for supported notebook models running a supported operating system. Broadcom Wireless LAN drivers are required to enable the integrated Broadcom Wireless LAN adapter.

 

https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78044.exe

 

This package contains the Broadcom Bluetooth driver for supported models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.

 

https://ftp.hp.com/pub/softpaq/sp75001-75500/sp75330.exe

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

If any of the Realtek drivers or software are showing up in the device manager uninstall them and check the uninstall driver box.

 

If none are showing, on the view tab at the top of the device manager window, click on show hidden devices and then see if they show up in light shade.  Right click on the Realtek wifi adapter and uninstall it as well as the driver.

 

Do the same for the Bluetooth if your notebook's wifi card had the Realtek Bluetooth.

 

Restart the PC and then install the W10 Broadcom wifi and Bluetooth drivers.

 

This package provides the Broadcom Wireless LAN drivers for supported notebook models running a supported operating system. Broadcom Wireless LAN drivers are required to enable the integrated Broadcom Wireless LAN adapter.

 

https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78044.exe

 

This package contains the Broadcom Bluetooth driver for supported models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.

 

https://ftp.hp.com/pub/softpaq/sp75001-75500/sp75330.exe

HP Recommended

Many thanks for your reply Paul.  I will try that and let you know.

HP Recommended

Hi Paul,

 

Thanks that worked.  Much appreciated.

 

Regards

 

 

HP Recommended

You're very welcome.

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