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HP ENVY x360 Laptop - 15-ds1083cl
Microsoft Windows 10 (64-bit)

I tried to use the internet today and everything Wifi related has disappeared off the laptop. It is only giving options for an Ethernet connection.

4 REPLIES 4
HP Recommended

Hello @Jianinav 

 

Sorry to hear that you are having problems ... 

 

(1) In most cases you can find solutions for minor problems via a search engine:

https://www.windowscentral.com/how-enable-or-disable-airplane-mode-windows-10

 

(2If the wireless device is still not visibleroll back the wireless driver.

This guide repairs a graphics driver:

https://www.lifewire.com/how-to-roll-back-a-driver-in-windows-2619217

=> You will of course need to do this to fix your wireless device <=

 

( Just en example, check if you have Realtek or Intel or ... wireless device )

ub6424_1-1656867554288.png

HP Recommended

81CDC37A-B5A5-4C4C-9828-1B15BEEC3C8B.jpeg

Hi, I tried all of the solutions and nothing has worked. I did get this error message in one of the steps. Not sure if that helps to pinpoint the problem. 

HP Recommended

Hello @Jianinav 

 

(1) Download and install this driver:

https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-i...

 

ub6424_0-1658600099244.png

 

(2) Reboot and test again ...

HP Recommended

Please report your results

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