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‎01-19-2023 02:19 PM

HP Recommended
Product: PC Notebook HP Pavilion 17-f004dx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I restarted my laptop and then WiFi option removed by itself. I have tried to fix the issue but i could not.  I do not know what to do. I am a freelancer and i need the internet 24 hours. Please help me to fix this problem.

Category:
1 REPLY 1

‎01-19-2023 02:33 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if installing the latest Wi-Fi driver for your notebook's Realtek RTL8188EE 802.11bgn Wi-Fi adapter resolves the problem.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe 

 

If you can't connect your PC to your router via an ethernet cable, you will need to download the driver from another PC, copy it to a USB flash drive, plug the flash drive into your 17-F004dx notebook and install the driver that way.

 

If that doesn't work, it is possible that the Wi-Fi adapter has failed, and needs to be replaced.

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