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Message 1 of 2
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Flag Post

Wifi options are gone.

HP Recommended
Hp is1352
Microsoft Windows 10 (32-bit)

All the wifi options are gone. And I can't use internet, recently i  wiped my hard drive, and now wifi options have completely vanished.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Oishika Welcome to HP Community!

Is this your product: HP Pavilion g6-1352em Notebook PC? Please confirm.

 

Meanwhile, I suggest you run a wireless card test on your computer:

 

Download and install the HP Hardware diagnostics tool from this link

Once installed, shut down your computer.

Wait for a minute. 

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Select the component test and run a wireless test on your computer. 

Refer to this HP Article for assistance. 

If the test fails or does not detect the wireless card, it could be faulty.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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