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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi problems with Envy x360 15"

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03-03-2019 08:42 AM
Hi,
My laptop drops the wifi connection alot. Every 15 minute ore so. I have read alot on the forum here and searched google but found no solution. No I tierd of the problem and want to replace my wifi card for a beter card.
For my work I'm always on the road. So I would like a wifi card who has a good stable connection and range becouse I'm working alot in my car on wifi hotspot in the city.
Now my old smart phone (samsung galaxy s5) has a much more stabel connection than my 3 year old laptop. If the phone has 4 bars the laptop always has 1 ore 2 bars less connection.
I have read about intel 7265 and other verious cards but I dont realy know if they are compatible
The curend Wifi card is :
Realtek rtl8723be
hp spare part nr: 792610-005 (A sticker on the card)
HP part nr: 792204-001 (number on the card)
Can someone please help me out?
Solved! Go to Solution.
Accepted Solutions
03-04-2019 02:22 PM
Welcome to HP Support Community
Here is a list of compatible wireless cards for your Notebook as per the Service Guide
You can refer to Page 2 in the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c04763031
Keep me posted if you need further assistance
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
03-04-2019 02:22 PM
Welcome to HP Support Community
Here is a list of compatible wireless cards for your Notebook as per the Service Guide
You can refer to Page 2 in the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c04763031
Keep me posted if you need further assistance
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee