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nithish25 Student
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Wifi shows limited but works on other devices

Pavilion G6 2231-tx
Microsoft Windows 10 (64-bit)

Wifi shows limited on Broadband connection in my Laptop ( HP Pavilion G6 2231-tx ) but my laptop can access mobile internet

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HP Recommended

Wifi shows limited but works on other devices

Hi! @nithish25,

Try updating the wireless drivers and BIOS on the PC to the latest version using HP support assistant and check if the issue persists.


Refer this article to know more information about using the HP support assistant. Click Here


If you still have issues try the steps recommended below.


Restart your modem or WiFi adapter


Press Windows Key + X to open Win + X menu and select Device Manager from the list.
Find your networking device, right click on it and click Disable.
Restart your computer
Go to Device Manager again, and enable the networking device the same way you disabled it


Reset TCP connection


Right-click on the Start Menu button and open Command Prompt (Admin)
Enter the following lines and press Enter after entering each one:
netsh int tcp set heuristics disabled 
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
Now enter this command to to verify that previous functions were disabled:
netsh int tcp show global
Close the Command Prompt window.


Run Windows Networking Troubleshooter


Go to Search and type troubleshoot. Choose Troubleshoot from the menu.

Select Network Adapter and click Run the troubleshooter.

Follow on-screen instructions.


Also, try the steps recommended below.


Disable your network adapter power saving setting

1) On your laptop, press the Windows logo key and R on your keyboard to open the Run box. Then type “ncpa.cpl” and press Enter.
2) Right click your Wireless/WiFi network adapter, then click Properties.
3) Click the Configure button.
4) Select the Power Management tab, make sure Allow the computer to turn off this device to save power is not checked, and then click OK.


Hope this answers your query!

Have a great day! 🙂


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