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‎01-02-2023 10:39 PM

HP Recommended

EVERYTIME I’m trying to connect to WiFi it keeps saying I haven’t chosen a connection. This the first time it’s ever done this. I’ve restarted my laptop multiple times and the internet router multiple times. I’ve deleted and readied WiFi but still won’t connect. I’ve troubke

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2 REPLIES 2

‎01-06-2023 03:03 AM

HP Recommended

Hi @Acey20,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

What is the OS you are currently using?

 

Are you connecting the printer to a 2.4Ghz network or 5Ghz network?

 

How is the printer connected USB or Wireless? 
What is the status of the wireless light on the printer, steady or blinking?
Have you done any changes to your router network or software?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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‎01-10-2023 02:13 AM

HP Recommended

Hi @Acey20,

 

We did not hear from you. If you need further assistance, feel free to reach out to us.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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