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HP Recommended
Hp Envy x360 cn1000 nx
Microsoft Windows 10 (64-bit)

Windoe Hello Face not working it show the error ' we couldnt find a camera compatible with Window hello face' Please guide me i have hp envy x360 cn1000 nx laptop and i want to use Window Hello Face Feature.

1 REPLY 1
HP Recommended

Google for "test my camera" and access  one of the sites to see if your webcam is working. If on those sites you see the no webcam image or it's not working then access HP support app and try to check for driver updates.

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