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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP Notebook - 14s-cr1005tu
Microsoft Windows 11

After updating to windows 11 the laptop is not connecting to the shown networks, when we check the device manager the WiFi adapter is not there in the list itself. When we do some reboots the wifi suddenly starts working and get disconnected within minutes. Over all we cant relay the laptops wifi network connection and the laptop become completely useless. 

I have tried almost all solutions available in the internet, but i couldn't find any permanent fix for this issue. Could you please help me out of this.

Realtek RTL8821 CE 802.11ac PCIe adapter

1 REPLY 1
HP Recommended

@linolazar 

 

Its specs

 

         https://support.hp.com/au-en/document/c06380280

 

It uses  WLAN RT AC 1x1 +BT M.2 2230 part # L17365-005

 

Please download and install

 

        https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111389.exe

 

Regards.

BH
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