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Intern
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Windows 8.1 slow WiFi connection

Hp pavilion g6 notebook
Microsoft Windows 8.1 (64-bit)

Hello,

 

I am using a windows 8.1 pc.

 

The WiFi connection on my pc is just too slow, the problem had started around a month ago and still persists.

 

My wife connection and router is just fine and works perfectly on other devices. The connection status shows 

 

connected but when I open my browser it takes more than a minute to open Google !!!!!

 

Please help me as soon as possible as I not able to use Internet on my pc.

 

Thanks.😃

 

 

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Associate Professor
Associate Professor
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HP Recommended

Windows 8.1 slow WiFi connection

Hi,

 

When is the last time the computer works fine?

When is the last time youve run an antivirus scan?

When is the last time youve updated the Bios version of your computer?

 

Here are steps you could try to fix your wifi issues:

 

Perform hard reset:

 

Hard reset a notebook with removable battery

 

  1. Turn off the computer.
  2. Remove the computer from any port replicator or docking station.
  3. Disconnect all external connected peripheral devices, such as USB storage devices, external displays, and printers.
  4. Unplug the AC adapter from the computer.
  5. Remove the battery from the battery compartment.
  6. Press and hold the Power button for about 15 seconds to drain residual electrical charge from the capacitors that protect the memory.
  7. Insert the battery and plug the AC adapter back into the notebook, but do not connect any of the peripheral devices.
  8. Press the Power button to turn on the computer.
  9. On the Options screen, select Continue and continue to Windows 10.
  10. If a startup menu opens, use the arrow keys to select Start Windows Normally, then press the Enter key.
  11. Reconnect each of the peripheral devices.
  12. After you have completed these steps, run Windows Update and HP Support Assistant to update all device drivers.

Hard reset a notebook with a sealed or non-removable battery

 

  1. Turn off the computer.
  2. Remove the computer from any port replicator or docking station.
  3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
  4. Unplug the AC adapter from the computer.
  5. If your notebook is listed in the table, use the instructions specific to your computer. For all other notebooks, press and hold the Power button for 8-10 seconds.
     note:
    The designated button combination varies by model and production date. If your computer is not listed below, refer to the User Guide for your specific model for the proper button combination.
    Common Model Name
    Typically Designated Button Combination
    HP Envy 17 2D and 3D
    Press and hold the Power and the Beats buttons for 8-10 seconds.
    HP Envy 15-3000 series
    Press and hold the Power and the Beats buttons for 8-10 seconds.
    HP Envy 14 SPECTRE
    Press and hold the Power and the Mute (on the right side of the palm rest) buttons for 8-10 seconds.
  6. Plug the AC adapter back into the computer, but do not connect any of the peripheral devices.
  7. Press the Power button to turn on the computer.
  8. If a startup menu opens, use the arrow keys to select Start Windows Normally, then press the Enter key.

Run an antivirus scan

 

I would highly suggest to download and run malwarebytes then remove the threats if theres a virus on it. Make sure to uninstall it after the removal.

 

Download the latest BIOS

 

http://support.hp.com/us-en/document/bph07110

 

Kindly give us an update.. Hope the above fixes will work..

Cheers!

 

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