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Wired Ping Test ( Realtek PCIe FE Family Controller #2) Failed

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HP Laptop
Microsoft Windows 10 (64-bit)

Help please - My HP's laptop isn't connecting to my normal wireless network.  When I went to run a few diagnostic tests, the Wired Ping Test ( Realtek PCIe FE Family Controller #2) Failed.  Does anyone have any suggestions on how to fix this problem?

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@WalterBrown2004 

 

Before we can help, we need to know EXACTLY what is your machine ?  Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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