Wireless HP Printer and HP Notebook stopped printing although it prints a test page. Get an error /

[PSartist]

I followed the troibleshooting directuions, but still do not get anything but test page printed. The printer works with iphone and ipad mini,

[sandytechy20]

@PSartist

Welcome to HP support community.

Use HP Print and Scan Doctor to check connectivity

1. Download HP Print and Scan Doctor.

2. Run HPPSdr.exe from the download location on your computer.

3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

   • If your printer in not in the list, turn it off and on, and then click Retry.

   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

4. If a screen prompts you to turn on printer updates, click Yes.

5. If a screen prompts you to make your printer the default printer, click Yes.

6. Try to print.

Check IP address in network configuration report

1. From the printer control panel, touch ( Wireless ), and then touch ( Settings ).

2. Touch Print Reports. and then touch Network configuration Page or Wireless Test Report

Assign manual IP address and that should fix the issue.

To identify which IP address is currently assigned to the printer, do the following:

1. On your HP printer, press the Setup button to display setup options for the printer.
2. Press the right arrow button until Network Setup appears in the LED window, and then press the OK button.
3. Press the right arrow button again until the Print Network Settings option is displayed, and then press the OK button. This prints the network settings, which include the IP address, Subnet mask, and Default Gateway (the address of your network’s router).

Setting a Static IP Address

Once you know your printer’s IP address, entering it is pretty easy. Here’s what you do:

1. Run your Web browser.
2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
3. Click the Networking tab.
4. Under Connections, click Wired.
5. Under IP Address Configuration, click Manual IP.
6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
7. Click Apply.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.