cancel
Showing results for 
Search instead for 
Did you mean: 
Shri2521
New member
1 0 0 0
Message 1 of 2
121
Flag Post

Wireless adapter missing

HP Recommended
Hp 15 P-077tx
Microsoft Windows 10 (64-bit)

Network adapter missing

I am using a hp laptop n suddenly when i opened my laptop to connect to internet there was no wifi option just ethernet n airplane mode 

To check i opened device manager there the wireless adapter was there but it showed not connected 

So i tried to uninstall the adapter but i forgot the check the box to remove old settings 

N then i restarted my computer 

But still the problem exists n now i cant find the wireless network adapter in device manager too

Tried using show hidden devices and scan for hardware changes option but still no use

Also tried installing new driver for network adapter but the driver doesn't install it just opens n closes (realtek driver)

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
22,705 22,692 1,363 1,378
Message 2 of 2
Flag Post
HP Recommended

@Shri2521

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you able to go online with the Ethernet?

 

If yes, I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation