Wireless assistant for DV6-3230US

[Vasator]

Please help me, i would like to install a bluetooth device. But I can not find it software hp wireless assistant for my notebook  model DV6-3230US. Operating system: Microsoft Windows 7 home premium (64bit).

Thanks

[Paul_Tikkanen]

Hi:

Here is the link to the HP wireless assistant software...

This package contains the HP Wireless Assistant for the supported notebook models and operating systems. The HP Wireless Assistant reports the power state and Microsoft Windows Device Manager status of integrated wireless devices, alerts the user when the status of a device changes, and enables the user to turn integrated wireless devices on and off.

http://ftp.hp.com/pub/softpaq/sp49001-49500/sp49408.exe

[Vasator]

Hi, Thank you very much for the quick answer. The installation was OK. Now I'm trying to install the bluetooth driver. During installation, the message "Please turn on or plug in your bluetooth device in order to continue installation". In that Wirelles assistant but bluetooth device is not there. The installation can not be completed. I do not know what to do with it.

[Paul_Tikkanen]

You're very welcome.

The product specs page for your notebook does indicate it comes with bluetooth.

I am not sure why the BT doesn't show up.

The parts list for your notebook indicates that it has the separate HP bluetooth module.

http://partsurfer.hp.com/Search.aspx?searchText=XY977UA

I don't see the BT driver for that module listed on the driver page for your notebook.

I'm thinking that you need this software package for the BT module your notebook is supposed to have.

This package contains the software required to support the HP Integrated Module with Bluetooth Wireless Technology in the supported notebook/laptop models and operating systems. The HP Integrated Module with Bluetooth Wireless Technology provides wireless connectivity to other devices from the integrated module of the supported notebooks/laptops. It also provides additional Bluetooth Profiles.

http://ftp.hp.com/pub/softpaq/sp46001-46500/sp46063.exe

[Vasator]

When the notebook was new, the bluetooth worked. After some time I reinstalled the system and bluetooth did not solve it. Now, I would need it functional.

Thank you for your advice. However, installing the software did not help. I restarted the computer, repeated the installation. The installation takes place without reporting the result / error. I looked into the BIOS and there is nothing to set anything at all. Still a note, I have an American notebook, but I use the Czech language version of Windows 7. I do not think that should be a problem. 

[Paul_Tikkanen]

You're very welcome.

By all indications, the bluetooth hardware has failed.

If you don't see any generic bluetooth devices listed in the device manager, and the wireless assistant software is indicating there is no bluetooth hardware to turn on, then the adapter has failed.

You can check the BIOS to see if there is a bluetooth radio setting you can enable, but I think the adapter is kaput.

Windows language would have no bearing at all regarding what hardware is supported.

[Vasator]

Unfortunately, I also start thinking that the bluetooth adapter is a kaput. The audio output is a kaput for about 3 years. I wanted to connect my notebook with the Hi-Fi tower. The audio output is a kaput (the sound card works,  the speakers are playing). Bluetooth is a kaput. Is there any way to connect a notebook with a Hi-Fi tower?

I'm disappointed.

Anyway, thanks for valuable advice.

[Paul_Tikkanen · Accepted solution]

You're very welcome.

If the audio out is bad, you can invest in a cheap USB audio adapter such as this...

https://www.amazon.com/Plugable-Headphone-Microphone-Aluminum-Compatibility/dp/B00NMXY2MO/ref=sr_1_1...

Same for bluetooth...I use this one for example...

https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4/ref=sr_1_3?ie=UTF8&qid=1519586...

Or you may want to consider getting a new notebook.

[Vasator]

The USB audio adapter is a perfect idea. I did not know that there was anything like that. Just order and the problem will be solved :). Thanks

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.