Post new question
Honor Student
Posts: 2
Member Since: ‎03-09-2013
Message 1 of 3 (406 Views)

Wireless can't be connected.

Elitebook 8730W. Intel WiFi Link 5300 AGN and Microsoft Virtual WiFi Miniport Adapter are both not connected. Have confirmed that BIOS is enabling WLAN, and latest HP drivers have been installed.


How do I turn on my wireless?

0 Kudos
Associate Dean
Posts: 5,903
Member Since: ‎01-21-2012
Message 2 of 3 (385 Views)

Re: Wireless can't be connected.



You have a couple of options as I see it please try these steps might help you to fix your issue.


1) Disconnect the Battery & Adapter then press & hold the power button on Notebook for 30 seconds then turn on the unit and check if the Wireless light turns on.


2) Go to Device manager then uninstall the wireless drivers from Network Adapter and restart the unit and check if the light turns on.


3) Try doing a system restore to the date where unit was working fine.


4) Please update the Bios & Wireless driver from HP website.


5) Click start in search type Recovery Manager then click on it select Yes on User access control then select I need immediate help then select Driver & application recovery select the wireless driver and install it then restart the unit.


6) If you are comfortable reseating the wireless card which will be on the back panel off your unit you could try this steps as well.


If still you have the same issue then you need to call HP Technical support and get the part replaced.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Honor Student
Posts: 2
Member Since: ‎03-09-2013
Message 3 of 3 (372 Views)

Re: Wireless can't be connected.

The hardware switch wasn't turned on, probably because it didn't look like a switch at all. You should make your switches look like switches, your lights look like lights and not confuse the two.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation