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Honor Student
Posts: 2
Member Since: ‎12-15-2009
Message 1 of 2 (67 Views)

Wireless connection 2.4 and 5.0

Product Name: HP Pavilion 15-inch Displays
Operating System: Microsoft Windows 10 (64-bit)

Dear forummembers,

I have different HP pc's and they all seem to behave different.  My internetprovider provides 2 wireless connections:

wifi 2.4 and wifi 5.0 and advises to turn them on both.  The laptop I'm working on now does not show wifi 5.0.

Other hp-computers do.  Could someone explain to me why just 1 connection is showing up please?

Thank you very much, have a happy New Year!

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Posts: 90,808
Member Since: ‎07-13-2010
Message 2 of 2 (65 Views)

Re: Wireless connection 2.4 and 5.0

Hi:

 

Happy New Year to you too!

 

Some HP notebooks come with dual band (2.4 Ghz/500 GHz) wifi adapters, but most of them only come with single band (2.4 GHz) wifi adapters.

 

If you let me know what model wifi adapter is in the pc you have in question, I will let you know if that is a single or dual band wifi adapter.

 

If you don't know what model wifi adapter your notebook has, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation