08-23-2016 10:57 AM - edited 08-23-2016 11:08 AM
Hi. I have had my Laptop for about 2 years now. My laptop just recently began constantly droping my internet connection. I get no notifications from my laptop when it ocurrs. The Wireless icon says I am still connected and with no issues. But what ever I am doing states I've lost connection. It seems to continue having no wireless for a few seconds, then instantly does back to normal. I have brought up the task manager and watched the wireless performance and it seems to stop sending and recieving data when this occurs.
My network adaptor is a:
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
I have made sure to turn off the power saving mode on it, and i've trouble shooted it multiple times. The trouble shooter just resets it and states the problem is fixed, even though it still occurs. I have dried deinstalling and reinstalling multiple times, updating it, rerolling it, downloading the latest drivers from HP, etc. Nothing seems to be working.
Any help would be appreciated
08-26-2016 08:47 AM
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I have read your post and wanted to help. I understand that the wireless connection is not stable.
Please review the post below:
Also, please follow the troubleshooting document below:
Let me know how it goes.
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