Wireless connectivity Issue with HP Omen 15-dh

[Amit1012]

Hi,

The HP Omen laptop model -15dh0 model number was working fine until today morning. Since morning the wireless connectivity to the device has gone... I have a 5G connection and all my other laptops and devices are connected to the wifi other than this laptop. On running self diagnostics the following error keeps coming up:

"The Intel(R) Wireless-AC 9560MHz adapter is experiencing driver (or hardware) related problems"

I have downloaded the wireless driver on another laptop and transferred to the HP via a USB stick and ran the software, but still no use...

Pls help and advice.

Regards,
Amit

[itsmyname]

@Amit1012 --  hardware related problems

This could be your situation. 

If your computer is less than one year old, then exercise the HP Warranty to get it repaired/replaced, at HP's expense.  Otherwise, purchase a wireless adapter with a USB interface, and connect that to your computer, and use it.

Of course, the expensive option would be to take the notebook to a computer technician, and pay $50 to $70 per hour for disassembly, purchase & replacement of the WiFi adapter, reassembly, and testing.