Wireless connectivity option not available

[Rajshah20]

After an windows update, wireless connectivity option is not available. How do i get them back?? 

[praveen196 · Accepted solution]

@Rajshah20 Welcome to HP Community!

I understand that wireless option is not available after windows update.

Please refer to the following link to troubleshoot the wireless issue.

It looks like a hardware malfunction, I recommend you run a hardware test using this link for steps: Click here

Depending on the test results, if it passes, you may need to create a backup of all personal data and perform a push-button reset: Click here for steps.

If the tests fail, you may want to capture the failure ID and refer to the private message I've sent out for more details.

I hope that answers your query,

Keep us posted,

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