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‎01-13-2022 03:14 PM

HP Recommended
Product: HP Pavilion 14-ec0014nq
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have a new laptop and when I installed Windows there is no wireless connection. I'm looking for drivers for the network card, but I can't find one for my model.

1 REPLY 1

‎01-13-2022 03:35 PM

HP Recommended

@Dinko69 

 

The specs of our machine is

 

            https://support.hp.com/rs-en/document/c08004895

 

It has  a Realtek Wi-Fi 6 (1x2) and Bluetooth® 5.2 combo (Supporting Gigabit data rate) wifi adapter. Normally Windows updates should find new driver(s) for you. If not, please click    Detect my drivers on the following link

 

             https://support.hp.com/au-en/drivers/selfservice/hp-pavilion-14-inch-laptop-pc-14-ec0000/2100371663

 

 or manually download the following driver (dated Dec 16, 2021) and install to your machine

 

             https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136688.exe

 

Regards.

BH
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