-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless module not supported

Create an account on the HP Community to personalize your profile and ask a question
05-04-2019 07:33 AM
Am doing penetration testing, the network interface card in my system does not support monitor mode so I tried to change it. I have tried 3 cards but am always getting this error:
The system has detected that a Wireless module installed in the system is not supported and has diabled it.
WWAN Module ID (702)
I kindly asking for help
05-04-2019 07:35 AM
Hi:
Your notebook's model series has what is known as a BIOS whitelist, which means that you can only install one of the wifi cards listed in the 6460b service manual.
The wifi card must also have the HP part number on it, or it will not work.
05-04-2019 08:56 AM
You're very welcome.
Unfortunately, I have no idea how to extract the file contents out of a BIOS.
Look at chapter 3, pages 30 -33 of the service manual for the list of supported wifi cards with their HP part numbers.
Those are the only ones that will work.
http://h10032.www1.hp.com/ctg/Manual/c03253774
No one on this forum knows how to modify the BIOS to edit or remove the BIOS whitelist.
You may be able to find some info at this site...
05-05-2019 09:26 AM
So now go with Paul,s posts of compatible adapter s
Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:
sudo apt update
sudo apt dist-upgrade
and reboot if necessary.
If the issues persist, it is recommended that you install pastebinit, by running:
Code:
sudo apt install pastebinit
This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.
Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:
wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info
It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.
If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to
https://ubuntuforums.org/showthread.php?t=2082305&p=12350385&viewfull=1#post12350385 using another device and follow the instructions there on how to the run wireless script without an internet connection.