01-07-2011 03:48 AM
I have a HP 6830s. I have tried to connect to my wireless network and having some issues.
When I search for my office Wireless Network it says that it cannot find any. My colleague is having no problems and I am now wired directly in to the router by a cable and am able to connect to the internet. I can therefore assume that there is no problem with either the router or the connection to the internet itself.
When I diagnose the problem I get a message saying that Wireless Capability is turned off. My wireless button next to the power button is On, when I look in Control Panel -> HP Wireless Assistant it says Wireless LAN is turned On.
I have tried two restarts of my machine and this hasn't corrected it (unfortunately my skills of fixing a laptop run out once turning it off and on again fails).
01-07-2011 03:23 PM
Mine is doing the same thing. I've noticed it doing it when I shut the lid while the computer is on and connected wirelessly. My little blue light is on on my wireless button (F12). It even says the WLAN is on. But then when I troulbeshoot, also, it says that I am not wirelessly connected.
01-07-2011 03:55 PM
Mine sorted itself out eventually. Each time I scanned for networks it just said it was switched off.
I left it for about 5 hours and then scanned again. Again nothing came up so clicked diagnose. This time it said "Wireless is Turned Off. Click to repair?" When I clicked it fixed it.
- HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)
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- HP PCs - Using Bluetooth Devices (Windows 10, 8)
- HP PCs - Slow Internet Troubleshooting (Windows 10, 8)