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‎08-23-2024 12:13 AM

HP Recommended

My HP laptop will no longer play audio? I bought a mouse and recently and ever since I connected it to my laptop it no longer plays audio. I've turned it off and taken out the USB but the audio still won't play. I've ran diagnostics and they just come back with saying to restart my laptop, but when I do nothing is fixed. What do I do to get my audio back?

https://mobdro.bio/
Category:
1 REPLY 1

‎08-25-2024 10:42 AM

HP Recommended

Hi @kaynebr1,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with playing audio on your Laptop.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Were there any changes made to your laptop recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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