cancel
Showing results for 
Search instead for 
Did you mean: 
BD461
New member
1 0 0 0
Message 1 of 2
132
Flag Post

Won’t print, page comes out blank

HP Recommended
Envy 7640

No error message. Blank paper comes out. Test will print. But my files sound like they are printing but paper is blank

Tags (1)
1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,557 1,533
Message 2 of 2
Flag Post
HP Recommended

@BD461, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Are you able to make photocopies on the printer?
  • What is the Operating System installed on the computer?
  • Which application are you trying to print from?
  • Does the print preview look good?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation