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HP Recommended
Envy 7640

No error message. Blank paper comes out. Test will print. But my files sound like they are printing but paper is blank

1 REPLY 1
HP Recommended

@BD461, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Are you able to make photocopies on the printer?
  • What is the Operating System installed on the computer?
  • Which application are you trying to print from?
  • Does the print preview look good?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.