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BD461
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Message 1 of 2
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Won’t print, page comes out blank

HP Recommended
Envy 7640

No error message. Blank paper comes out. Test will print. But my files sound like they are printing but paper is blank

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@BD461, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Are you able to make photocopies on the printer?
  • What is the Operating System installed on the computer?
  • Which application are you trying to print from?
  • Does the print preview look good?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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