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04-04-2021 05:08 AM
@BD461, Welcome to HP Support Community!
To be able to assist you better, I'd like to know the following-
- Are you able to make photocopies on the printer?
- What is the Operating System installed on the computer?
- Which application are you trying to print from?
- Does the print preview look good?
Keep me posted for further assistance.
I am an HP Employee
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