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HP Recommended

I have the new HP 7858 and did all the steps mentioned .  It works! The light stops blinking but....... each time I shut down the printer and re -start for my next computer printing session, it defaults back to WIFI "ON" . I have to manually turn it off with each start up!  How can I permanently turn it off?

Thanks

2 REPLIES 2
HP Recommended

@socal1500

 

Welcome to the HP Support Community.

 

Let's restore the Printer's network settings:

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Settings. 5. Select which function you would like to restore to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network 6. Touch Restore. A message appears asking you to confirm. 7. Touch Restore.

 

Once done, make sure the Wireless is off.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!


I am an HP Employee

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