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- HP Community
- Notebooks
- Notebook Wireless and Networking
- bluetooth capability in model TPN-Q245
Create an account on the HP Community to personalize your profile and ask a question
11-21-2023 03:11 PM
Hi:
That is not the model number of your notebook.
Use this guide to find the correct model number and product number of your notebook:
https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number
What model Wi-Fi adapter does your notebook come with?
If the notebook supports Bluetooth the Bluetooth model is the same as the Wi-Fi adapter model because they share the same circuit board.
Some Wi-Fi adapters are Wi-Fi only, and some are combination Wi-Fi/Bluetooth adapters.
If you don't know what model Wi-Fi adapter your notebook has, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.