• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-ac650tu
Microsoft Windows 10 (64-bit)
Spoiler
my bluetooth headsets are not connecting to my pc !!!!!windows 10 !!! i just tried every thing!!!!

i need help asap 

plz

 

1 REPLY 1
HP Recommended

@ANiKEt07 

 

Its specs

 

         https://support.hp.com/au-en/document/c04997085

 

it came with  FreeDOS 2.0.  Probably you installed Windows 10 yourself. Did you also install Bluetooth driver ? The specs says it has Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter part #  792610-005.

 

You need to install the following software/driver

 

          https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

 

Regards.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.