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HP Recommended
Compaq CQ58 presario notebook
Microsoft Windows 8.1 (64-bit)

GOOD DAY HP EXPERTS

 

I AM CURRENTLY EXPERIENCING A TINY PROBLEM WITH MY BLUETOOTH DRIVERS UPON INSTALLING A FRESH COPY OF WNDOWS 8 64BIT ,IT NOW SAYING ralink rt3290 bluetooth driver missing when i goto DEVICE MANAGER ,please provide me with an adequate working link to download drivers ASAP if possible, i really enjoy using the bluetooth with my wireless headphones 😞

 

hope to hear from you sooooooon :]

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @mohamedaards

 

If your notebook has the Ralink RT3290 wifi adapter, you need this BT driver for W8.1 x64...

 

11.0.756.0 Rev.D    Oct 30, 2014

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

View solution in original post

6 REPLIES 6
HP Recommended

@mohamedaards

 

Hello;

Allow me to welcome you to the HP forums!

 

Sounds like you installed a Non-HP OEM version of Windows, which was a BAD idea, as that does not provide the HP drivers needed for your notebook.

 

Here is the HP drivers page -- you should try downloading and installing the drivers from this page:  https://support.hp.com/us-en/drivers/selfservice/Compaq-Presario-CQ58-Notebook-PC-series/5259203/mod...

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

ok thanks SIR , but it saying BROADCOMM and not Ralink is it still fine to download and i have windows 8.1 not windows 8 hope that you acknoledge that ?

HP Recommended

Broadcom are a different manufacturer entirely. You need drivers for Ralink or Mediatek (Ralink's parent company - they no longer use the Ralink brand for new products) that cover your card and operating system.

 

I believe the drivers are still out there, but they're not on the download page. Hopefully someone can post the appropriate download link. The only link I can find quickly is what I believe are drivers for your card for Windows 10.

HP Recommended

Hi, @mohamedaards

 

If your notebook has the Ralink RT3290 wifi adapter, you need this BT driver for W8.1 x64...

 

11.0.756.0 Rev.D    Oct 30, 2014

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

HP Recommended

goo day SIR , You literally just made my WEEKEND !! OMW i tried everything and here you come with your broad intelligence to assist me with a solution ,May God continue to increase your knowledge ,perfect health and amazing wealth for the years to come ,thank you so much for helping me and thanks to everyone that was kind enough to assist me and guide me the best way they could

 

regards

Aards :generic:

HP Recommended

You're very welcome.

 

And may God Bless you too!

 

Have a great weekend.

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.