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‎07-18-2020 08:20 AM

HP Recommended
Product: D7Z60PC#ACJ
Operating System: Microsoft Windows 10 (64-bit)

bluetooth not working after installing windows 10 in pavillian g4 series notebook

1 REPLY 1

‎07-20-2020 04:30 PM

HP Recommended

@SAURABHJKN

 

Welcome to the HP Support Community.

 

Try downloading Bluetooth driver from Intel website: https://downloadcenter.intel.com/download/27493

 

·  After this drivers update reboot the notebook, check is the Bluetooth drivers are listed under device manager.  

· And check if it's able to pair any Bluetooth device 

 If the issue is not resolved, try to run BIOS update and check: https://support.hp.com/in-en/document/c00042629

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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