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HP Recommended
HP Pavilion Notebook - 15-p114dx (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I dont think I used any bluetooth items with this before, but I went to go add an external keyboard and ran into this

There is no bluetooth icon in quick action

There is no bluetooth section in device manager

I tried manually downloading and installing the drivers

I even "reset" this PC

Still nothing works. I looked this laptop up and it should have bluetooth 4.0

I cant do much in bios as it wont let me into advanced settings

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I looked up the specs for your notebook and it does not come with built in Bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specifications.

 

HP Pavilion 15-p114dx Notebook PC Product Specifications | HP® Customer Support

 

There are two types of Wi-Fi cards used in PC's.

 

One is a combination Wi-Fi/Bluetooth adapter, and one is Wi-Fi only.

 

Your notebook's Realtek RTL8188EE 802.11bgn Wi-Fi adapter is a Wi-Fi only card.

 

RTL8188EE - REALTEK

 

Your options would be to:

 

Purchase a USB Bluetooth adapter.

 

Amazon.com: ASUS USB-BT500 Bluetooth 5.0 USB Adapter with Ultra Small Design, Backward Compatible wi...

 

Replace the internal Realtek Wi-Fi card with the Realtek card that comes with Bluetooth:

 

Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter     HP part # 753077-001.

 

HP Stream 13-C002dx 13-C Series Wireless Half Card RTL8723BE 753077-001 (K26-66) | eBay

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure.

 

c04427554.pdf (hp.com)

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

I looked up the specs for your notebook and it does not come with built in Bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specifications.

 

HP Pavilion 15-p114dx Notebook PC Product Specifications | HP® Customer Support

 

There are two types of Wi-Fi cards used in PC's.

 

One is a combination Wi-Fi/Bluetooth adapter, and one is Wi-Fi only.

 

Your notebook's Realtek RTL8188EE 802.11bgn Wi-Fi adapter is a Wi-Fi only card.

 

RTL8188EE - REALTEK

 

Your options would be to:

 

Purchase a USB Bluetooth adapter.

 

Amazon.com: ASUS USB-BT500 Bluetooth 5.0 USB Adapter with Ultra Small Design, Backward Compatible wi...

 

Replace the internal Realtek Wi-Fi card with the Realtek card that comes with Bluetooth:

 

Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter     HP part # 753077-001.

 

HP Stream 13-C002dx 13-C Series Wireless Half Card RTL8723BE 753077-001 (K26-66) | eBay

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure.

 

c04427554.pdf (hp.com)

HP Recommended

Wow, it really didnt come with bluetooth built in? Sheesh. TY

HP Recommended

You're very welcome.

 

Nope.  No BT.

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