• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-04-2022 03:07 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, my bluetooth was working ok, but my laptop was slow so i decided to ReInstall windows 10 Home. After de Instalation I have no bluetooth drivers, no bluetooth on/off button, no bluetooth services. I tried using the troubleshooting but it says I have no bluetooth hardware. I´ve tried downloading the drivers from HP, but nothing happens.

Helppppppp

Thank youuu

Category:
1 REPLY 1

‎12-04-2022 06:56 AM

HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook come with?

 

If the notebook you have was made in the last 8 years, the Bluetooth is an integral part of the Wi-Fi adapter, and you need to install the applicable Bluetooth driver for the model Wi-Fi adapter your notebook has.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.