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HP Recommended
hp pavilion g4-2368la
Microsoft Windows 8.1 (64-bit)

I installed win 8.1 and now my bluetooth doesn't workScreenshot_1.png 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

This should be the driver you are looking for (Windows 8.1):

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64949.exe

 

Ralink Bluetooth Software Driver

 

 

Hope it helps,

David

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

This should be the driver you are looking for (Windows 8.1):

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64949.exe

 

Ralink Bluetooth Software Driver

 

 

Hope it helps,

David

HP Recommended

thank you so much, it worked!.

HP Recommended

Your welcome.

 

All the best,

David

 

Please click on thumbs up for thanks

Please click on accept as solution to make easier for others to find

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