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- HP Community
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- Notebook Wireless and Networking
- can you help me to connect my new wifi address to my printer...

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09-11-2024 02:53 PM
I have a new wifi address & I would like to apply it to my printer. I've been trying all afternoon & getting no help. I know this isn't hard. I got as far as putting my password in but the numeric page has 2 numbers in a box & I don't know what to do. I keep asking for a person to help me, but they don't.
09-11-2024 04:04 PM
Welcome to HP Support Forum. Please use the following Guide:
https://support.hp.com/us-en/document/ish_1736500-1626554-16
Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.
Regards.
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