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connectivity problem between bt smart hub and google on my chromebook

HP Recommended
hp 14 chromebook

Please can anyone help !! Since having a new BT Smart hub I have been having problems with my chromebook not connecting to google, I am connected to internet , all my bookmarks are ok , all my other devices are fine , but I cannot get google search , mail or apps it just shows an message This site can't be reached then shows err qiic protocol error at bottom if I reset BT router it will then work for little while but next time it has stopped again, have tried clearing browser and several power washes. Have spoken to BT it is not a problem with the wi fi,, please help!!

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