• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
W6T51PA#ACJ
Microsoft Windows 7 (64-bit)

I can't retrieve "USB drivers" and wireless network of HP Notebook - 15-ba001ax for Windows 7 64 bit. Please help me on this. Thank you.

1 REPLY 1
HP Recommended

Hi:

 

For the USB, download and install the W10/W7 x64 chipset drivers from the link below (4th item down) and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Wifi:  

 

This package contains the driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, and RTL8822BE wireless LAN Controller in the supported notebook and desktop models

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

 

Bluetooth:

 

https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.