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‎05-19-2019 01:06 AM

HP Recommended
Product: HP 630
Operating System: Microsoft Windows 7 (32-bit)

WIFI connection not working. HP connection manager shows: " wifi disabled by device manager "

2 REPLIES 2

‎05-19-2019 05:28 AM

HP Recommended

Hi

One of these  HP 630 Notebook PC

HP 630 Notebook PC
https://support.hp.com/us-en/product/hp-630-notebook-pc/5086782
Please post the SKU: for the PC.
 
There are 7 drivers here...
https://support.hp.com/us-en/drivers/selfservice/hp-630-notebook-pc/5086782
 
If you can be specific about the MAKE of the adapter...  (Realtek)
 
 
 
 
 
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‎05-19-2019 07:32 AM

HP Recommended

Hi, @RD24 

 

You need this driver for the smbus controller.  Restart the PC after installing the driver.

 

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52183.exe

 

Please post the hardware ID's for the PCI and Network Controller, so I can figure out what drivers they need.

 

The network controller is the wifi adapter in need of a driver, which is why the wifi isn't working.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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