• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-26-2020 12:40 PM

HP Recommended
Product: pavilion g6 250 notebook pc
Operating System: Microsoft Windows 7 (64-bit)

my laptop product id is 3xl40pa (pavilion g6 250 notebook pc) after installing windows 7 all the USB ports stopped working and no driver is available for my device on hp download center i tried installing 3.0 Extensible driver but it didn't work i tried installing WLAN driver( available on hp website for 15-ay16u)  so that i can update all missing driver from device manager and the installation was success but is says network controller driver is missing and my pc don't find available wireless network 

either working of USB ports or WLAN will solve my problem . kindle help me out 

2 REPLIES 2

‎02-26-2020 01:02 PM

HP Recommended

Hi:

 

See if this USB driver works for you...

 

https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

 

See if this wifi driver works for you...

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

Was this reply helpful? Yes No

‎03-02-2020 09:58 PM

HP Recommended

after installing wifi driver the network icon change to wireless network icon but it was unable to find any wifi network . i also tried troubleshooting and found network controller driver is still missing , Is there any network controller driver available in .EXE format ? 
because without connecting to a network i can't install any driver from device manager too. 

 

i also tried installing usb driver ,but is says system doesn't meet the minimum requirement .

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.