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- HP Community
- Notebooks
- Notebook Wireless and Networking
- friends plz help me I have been having problems with the wi...

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07-10-2019 12:07 AM
Solved! Go to Solution.
Accepted Solutions
07-12-2019 12:19 PM
Do you have other devices that are connected to your Network?
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

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Click Check for updates and messages to scan for new updates.

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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
07-12-2019 12:19 PM
Do you have other devices that are connected to your Network?
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
-
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

-
Click Check for updates and messages to scan for new updates.

-
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
-
Click the update name for a description, version number, and file size.
-
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
07-12-2019 11:51 PM
friends i am suffering another problem help me to solve the problem . a message showing when i am doing component test in network test msg is -
uefi networking does not appear to be supported or enabled on the system. please check the bios setting to make sure UEFI network option ROM are enabled & UEFI net work boot is enable
07-13-2019 11:22 AM
Try downloading the HP PC Hardware Diagnostics UEFI from this Link: https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-14-Notebook-PC-series/7486429/model/75...
KrazyToad
I Am An HP Employee