12-30-2016 01:53 PM
I'm thinking about upgrading my Pavilion (Vista) and HP 15 (Win 10) to wireless network adapters to take advantage of 5ghz channel on my router
I'm interested in the Intel® Dual Band Wireless-AC 7260
Prior to installation, I was going to download the Intel drivers but did not find anything specific to either Visat or Windows 10
Som I thought perhaps someone out there has already been down this road and may have advice one way or the other????
12-31-2016 03:25 PM
Thanks for reaching out! A very Good Day to you. :) Hope you are doing well. :) I understand that you require information regarding a wifi card upgrade that supports 5GHz. I’ll be glad to assist you with this.:)
You’ve done an excellent job on diagnosing the issue from your end. Kudos to you on that score. :) It is always a privilege to work with tech-savvy and technically competent customers like you. :) We greatly value your relationship with HP. You are a valued HP customer and we appreciate you greatly for doing business with HP. I take it as a privilege to share this platform with you. :)
Although the card is supported by your router, I would still request you to check this link before upgrading to get better clarity on the situation. Link: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/WiFi-Connections-HP-laptop-unable-to-f...
For windows 10 you could get the drivers from this link: https://downloadcenter.intel.com/product/75439/Intel-Dual-Band-Wireless-AC-7260
I could not find drivers listed for windows vista. But windows 7 drivers may work.
What is important is to check what WLAN card is compatible with your computer. It is listed in the service manual link: http://h10032.www1.hp.com/ctg/Manual/c01597750
Please visit pages 33, 34 and 35 for the required information with part numbers. Also use this information relevant to your country with part numbers to check in google if it is compatible with your 5GHz band.
I am mentioning this because all the required drivers are available for the WLAN cards on our support site.
Here is a link on how to replace the WLAN card also:
Hope this helps. Let me know how this pans out. I genuinely hope the issue gets resolved without hassles and the unit works great. :) Please reach out for any issues and I'll be there to assist you. :)
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. :)
Take care now and have a splendid week ahead. :)
Happy holidays to you and your family. :)
I am an HP Employee
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