how to connect my laptop to wifi?

[maddie1232]

my hp laptop won’t connect to my wifi nor show my wifi as an option. i have tried the troubleshoot and device manager but neither work. when i try device manager no wifi options appear on the network adapter 

[Garp_senchau]

@maddie1232, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I'm sorry to hear that you're experiencing issues with your HP laptop's Wi-Fi connection. Here are some steps you can take to resolve the problem:

Update Network Drivers:

• Go to the HP Support website and download the latest drivers for your wireless adapter, specific to your HP laptop model.
• Install the drivers and restart the laptop to see if Wi-Fi now appears.

Re-enable Network Adapter:

• Go to Device Manager.
• Under Network Adapters, right-click and look for options such as 'Enable' or 'Disable' that might help bring back your Wi-Fi adapter.

Check Settings in BIOS:

• Restart your laptop and enter BIOS/UEFI settings (usually by pressing F10 or F2 during startup).
• Look for any settings related to network or wireless capabilities and ensure they are enabled.

Reset Network Settings:

• Open Settings > Network & Internet > Status.
• Click on Network reset and follow the instructions to reset the network settings which might help refresh the connectivity.

HP Support Assistant:

• Use the HP Support Assistant tool to diagnose and fix connectivity issues.
• It comes pre-installed on HP laptops and can help detect and fix common issues with your wireless network adapter.

Windows Troubleshooter:

• Re-run the Windows Network Troubleshooter after performing the above steps.
• Search for "Network Troubleshooter" in the Start menu and follow the steps provided.

Also, you may refer to this guide: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,