how to find adapter for my notebook

[WaGuA]

I use Windows 7 Ultimate X64, and I can't find an adapter that is suitable for my notebook. please help me find a solution to this problem :

• Network Controller
• PCI Encryption/Decryption Controller
• SM Bus Controller
• Unknown Device
• Unknown Device
• Video Controller

I heard from my friend that I had to enter this.

this is my serial number : CND60968K7

and product number : T9F51PA#AR6

if someone has a solution please help me. 

[Paul_Tikkanen · Accepted solution]

Hi:

First install the amd chipset drivers and restart the PC.

You want the 1st file listed on the webpage.

https://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

Video Controller:

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71637.exe

Network controller:

6.223.215.21 Rev.A

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

Bluetooth:

6.5 Rev.T

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

PCI Encryption/Decryption Controller:   This driver has to be manually installed as follows...

I have zipped up and attached the driver you need below.

Download and unzip the file to its folder.   Do not do anything with the files in the folder.

Go to the device manager and click on the PCI Encryption/Decryption Controller needing the driver.

Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

Make sure the Include Subfolders box is checked, and the driver should install.

Then restart the PC.

There can be several devices that Windows names as Unknown when they need a driver.

Please post the hardware ID's for those devices, and then I will post the links to the drivers you need for them.

Use this guide for how to find the hardware ID for a device.

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[WaGuA]

wow thank you for the solution.
but why is my video controller still like before? even though I installed it. please the solution for this one.

[WaGuA]

oh, it work now. just have to wait a while to finish ... thank you. you really helped me

[Paul_Tikkanen]

You're very welcome.

If you need any other W7 drivers and software such as the audio, touchpad, etc, you can get them from this model...

https://support.hp.com/us-en/drivers/selfservice/HP-15-af000-Notebook-PC-series/7771410

[WaGuA]

oh, great. thanks.. 

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.