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HP Recommended
Microsoft Windows 11

I have had this hp laptop 14-ep0xxx for less than 30 days and it won't stay connected to wifi. It only connects for a few minutes at best, then drop wifi. I have rebooted the wifi and router. I am close to the router, and my wife's laptop works fine.

1 REPLY 1
HP Recommended

What model Wi-Fi adapter does your notebook come with?

 

If you don't know, go to the device manager, click to expand the Network adapters device manager category and there you will find the name and model number of the wireless network adapter.

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