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HP Recommended
Microsoft Windows 11

hp pavilion  15-dk0013nt . drivers updated but ı cant connect 5ghz wifi 

5 REPLIES 5
HP Recommended

ı also downlaod hp support assistan and update all drivers.

Somyx_0-1700210372206.png

 

HP Recommended

Hi @Somyx,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your Laptop.

 

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When was the last time you were able to connect your laptop to 5Ghz network?

- Were there any changes made to your PC recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

my product number:7AM62EA#AB8    ı reset my windows and nothing change.ı dont remember last time I connected.I dindnt make any chances .I also reset windows but still cant connect 5ghz.

HP Recommended

can you provide latest driver: 

Realtek RTL8822BE 802.11ac PCIe

HP Recommended

I download latest from hp site but it doesnt work 5 ghz.

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